For a long time now, several of our top FAQs were about how to pay using an HSA/FSA card, which products were HSA/FSA eligible, and how to submit an order for HSA/FSA reimbursement if a personal payment method was used. While we've always tried our best to accommodate such requests where possible, we've never had a great solution in place to make this an easy and straightforward process for you.
Now, however, we're proud to announce that we've partnered with Gale — an industry-leading, IRS-compliant, certified HSA/FSA payment provider — to be able to accept HSA/FSA payments for eligible items sitewide! It's simple: Simply add your desired items to your shopping cart, proceed to checkout, and select "Gale HSA & FSA Payments" as your payment method. You'll be redirected to Gale's secure checkout form to enter your payment information and complete your order, which we will promptly ship!
Additionally, we've made it easier to identify which products are HSA/FSA eligible! Simply visit our HSA & FSA Eligible Products List to shop for eligible items that are 100% compatible with your HSA/FSA account for payment. And if your item isn't 100% eligible for HSA/FSA payment, not to worry: Gale can help you with a claim for reimbursement! Complete your checkout with Gale and you'll receive an itemized receipt after your purchase that is tailored to making an HSA/FSA reimbursement claim!
Together with Gale, The Insole Store hopes to continue providing our history of excellent product selection, excellent service, and excellent satisfaction. As always, thank you for shopping with us, and feel free to let us know if you have any questions or need any help at all! We're always happy to hear from you.